Iristel incident
Connectivity Issues in Fredericton, New Brunswick
Iristel experienced a major incident on April 24, 2023 affecting NEW BRUNSWICK, lasting 9h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 24, 2023, 02:07 PM UTC
Dear Iristel Customers, Please be advised that we have a connectivity issue in the region of Fredericton, New Brunswick, Calls to and from PSTN may fail. The root cause of the issue is unknown and currently under investigation by our partner carrier in the region. We will keep this space updated as more information is made available to us. Start time - April 24th 2023 08:43:00 AM EST (approximately) We apologize for the interruptions and appreciate your patience. Sincerely, Iristel NOC
- investigating Apr 24, 2023, 06:45 PM UTC
Hi All, Our partner carrier in the region continues to investigate the issue, but unfortunately, is unable to provide an ETA. We will continue to provide updates until services have been restored. Thanks for your patience during this time. Sincerely, Iristel NOC
- investigating Apr 24, 2023, 11:12 PM UTC
We are continuing to investigate this issue.
- investigating Apr 24, 2023, 11:15 PM UTC
Outage was already restored as of 14:45 but RCA is yet to be provided by partner carrier. Thank you.
- resolved Apr 24, 2023, 11:17 PM UTC
Outage was already restored as of 14:45 but RCA is yet to be provided by partner carrier. Thank you.