Iristel incident

Connectivity Issues in Fredericton, New Brunswick

Iristel experienced a major incident on April 26, 2023 affecting NEW BRUNSWICK, lasting 7h 30m. The incident has been resolved; the full update timeline is below.

Started: Apr 26, 2023, 03:10 PM UTC
Resolved: Apr 26, 2023, 10:40 PM UTC
Duration: 7h 30m
Detected by Pingoru: Apr 26, 2023, 03:10 PM UTC

Affected components

NEW BRUNSWICK

Update timeline

investigating Apr 26, 2023, 03:10 PM UTC

Dear Iristel Customers, Please be advised that we have a connectivity issue in the region of Fredericton, New Brunswick, Calls to and from PSTN may fail. The root cause of the issue is unknown and currently under investigation by our partner carrier in the region. We will keep this space updated as more information is made available to us. Start time - April 26th 2023 10:00:00 AM EST (approximately) We apologize for the interruptions and appreciate your patience. Sincerely, Iristel NOC
resolved Apr 26, 2023, 10:40 PM UTC

Outage was already restored as of 12:04PM EST but RCA is yet to be provided by partner carrier. Thank you.