Iristel incident

Connectivity Issues in Fredericton, New Brunswick

Major Resolved View vendor source →

Iristel experienced a major incident on June 6, 2023 affecting NEW BRUNSWICK, lasting 4h 52m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2023, 12:53 PM UTC
Resolved
Jun 06, 2023, 05:45 PM UTC
Duration
4h 52m
Detected by Pingoru
Jun 06, 2023, 12:53 PM UTC

Affected components

NEW BRUNSWICK

Update timeline

  1. investigating Jun 06, 2023, 12:53 PM UTC

    Dear Iristel Customers, Please be advised that we have a connectivity issue in the region of Fredericton, New Brunswick, Calls to and from PSTN may fail. The root cause of the issue is unknown and currently under investigation by our partner carrier in the region. We will keep this space updated as more information is made available to us. Start time - June 6th 2023 05:35:00 AM EST (approximately) We apologize for the interruptions and appreciate your patience. Sincerely, Iristel NOC

  2. investigating Jun 06, 2023, 12:53 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 06, 2023, 05:45 PM UTC

    Dear Iristel Customers, Please be advised that the issue has been resolved and the calls should work fine. End time - Tue 2023-06-06 1:15 PM ET Apologies for the inconvenience, If you have further questions, please reach out to our support team. Sincerely, Iristel NOC