Iristel experienced a major incident on July 9, 2023 affecting ESPRESSODID, lasting 3h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 09, 2023, 11:02 PM UTC
Dear Iristel customers, Please be advised that our operational services such as local number porting, routing profile changes, traffic data and graphs are currently impacted. Our platform specialist team is currently investigating the situation. Start time - 2:00 pm est (approx) Sincerely, Iristel noc
- resolved Jul 10, 2023, 02:34 AM UTC
Dear Iristel Customers, Please be advised that the issue has been resolved as of 07/09/2023 08:20 PM EDT. RCA is yet to be communicated. We appreciate your patience and understanding in this case. Do reach out to your respective support teams if you have further questions. Sincerely, Iristel NOC