Iristel experienced a major incident on August 15, 2023 affecting NEW BRUNSWICK, lasting 2h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Aug 15, 2023, 03:28 PM UTC
Dear Iristel Customers, Our ISP in the region of Fredericton, NB is doing an emergency maintenance that has caused a temporary loss in connectivity. Their maintenance is expected to end at 12 noon EST. We appreciate your patience and cooperation on this situation Sincerely, Iristel NOC
- identified Aug 15, 2023, 04:14 PM UTC
Dear Iristel Customers, We were advised that the emergency maintenance is related to a power delivery system. Initial maintenance unfortunately has been extended for another 2 hours. New ETR is 1400 EST. We will keep this space updated as we receive additional information on the emergency maintenance conducted by the ISP in the region. Sincerely, Iristel NOC
- resolved Aug 15, 2023, 05:38 PM UTC
Dear Iristel Customers, The maintenance is now completed. Services are back online. Sincerely, Iristel NOC