Iristel incident

PSTN Connectivity - Inuvik, Northwest Territories

Iristel experienced a minor incident on August 31, 2023 affecting NORTHWEST TERRITORIES, lasting 7d 4h. The incident has been resolved; the full update timeline is below.

Started: Aug 31, 2023, 05:13 PM UTC
Resolved: Sep 07, 2023, 09:28 PM UTC
Duration: 7d 4h
Detected by Pingoru: Aug 31, 2023, 05:13 PM UTC

Affected components

NORTHWEST TERRITORIES

Update timeline

identified Aug 31, 2023, 05:13 PM UTC

Dear Iristel Customers, We continue to face challenges in the region as the fiber channels connecting our core to the remote site remains damaged. Our transit provider is working to assess and repair a crucial connecting node towards the region. We will keep this space updated as more information is provided to us. We appreciate your patience and cooperation. Sincerely, Iristel NOC
resolved Sep 07, 2023, 09:28 PM UTC

Dear Iristel Customers, Fiber repair is completed by our transit provider. Our connectivity in the Northern part of Canada is now restored. If you continue to face challenges in the region. Please contact our support teams. Sincerely, Iristel NOC