Iristel experienced a major incident on May 1, 2024 affecting NEW BRUNSWICK, lasting 3h 25m. The incident has been resolved; the full update timeline is below.
Affected components
NEW BRUNSWICK
Update timeline
- investigating May 01, 2024, 03:34 PM UTC
Dear Iristel Customers, Unfortunately, Iristel is facing a PSTN connectivity challenge in Fredericton, NB. This issue will impact PSTN calls in both directions. Investigations are underway with our colocation provider. Start time - 09:32 AM EST on May 01, 2024. Sincerely, Iristel NOC
- resolved May 01, 2024, 07:00 PM UTC
Dear Iristel Customers, The issue in the region has been corrected by our colocation provider. End Time - 14:55 EST If you continue to face challenges in the region, please reach out to our support teams. Sincerely, Iristel NOC