Iristel experienced a major incident on July 19, 2024 affecting YUKON and NORTHWEST TERRITORIES and 1 more component, lasting 2h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 19, 2024, 09:15 PM UTC
Dear Iristel Customers, We are currently experiencing PSTN connectivity issue in Northern Canada. During this incident, PSTN call completion involving NPA 867 may face challenges. Start time - 16:37 PM EST More information to follow. Regards Iristel NOC
- resolved Jul 19, 2024, 11:28 PM UTC
Dear Iristel Customers, We are pleased to announce that connectivity issue in Northern Canada has been restored, and all impacted services have returned to normal operation. We sincerely appreciate your patience and understanding during this time. Restoration time - June 19, 2024 05:41:00 PM EST (approximately) Thank you for your continued support. Sincerely, Iristel NOC