IPRoyal experienced a notice incident on August 7, 2025 affecting Residential API and Residential Proxies US and 1 more component, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 07, 2025, 07:36 AM UTC
We are currently experiencing unexpected technical difficulties with our Residential proxies. Our team is actively working to resolve this issue and restore functionality as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience while we address this matter.
- monitoring Aug 07, 2025, 08:05 AM UTC
The system is now in the process of being restored. We are closely monitoring performance and stability to ensure full recovery. We apologize for any inconvenience this may cause and greatly appreciate your patience and understanding.
- resolved Aug 07, 2025, 08:29 AM UTC
We’re pleased to inform you that the technical issues affecting our Residential proxies have been fully resolved. All systems are now fully operational. Our team has implemented fixes and continues to monitor performance to ensure continued stability. Thank you for your patience and understanding during the restoration process.