Ipregistry incident

INVALID_API_KEY error for API calls in some regions

Resolved after 44 minutes, on February 23, 2026.

monitoring Feb 23, 2026, 09:56 PM UTC

A surge in load for a replicated database cluster saturated available connections. A recent backend library change introduced an overly aggressive connection timeout, which led to cascading timeouts in a subset of regions, while others were unaffected. We sincerely apologize for the disruption caused. We adjusted connection settings, and put additional safeguards in place to reduce the risk of similar issues. We are also improving testing and monitoring around connection handling to better detect and mitigate such situations in the future..

Started
Feb 23, 2026, 09:05 PM UTC
Resolved
Feb 23, 2026, 09:49 PM UTC
Duration
44m
Detected by Pingoru
Feb 23, 2026, 09:05 PM UTC

Update timeline

  1. investigating Feb 23, 2026, 09:05 PM UTC

    We are currently investigating this incident..

  2. identified Feb 23, 2026, 09:17 PM UTC

    We are continuing to work on a fix for this incident..

  3. monitoring Feb 23, 2026, 09:41 PM UTC

    We implemented a fix and are currently monitoring the result..

  4. resolved Feb 23, 2026, 09:49 PM UTC

    This incident has been resolved..

  5. monitoring Feb 23, 2026, 09:56 PM UTC

    A surge in load for a replicated database cluster saturated available connections. A recent backend library change introduced an overly aggressive connection timeout, which led to cascading timeouts in a subset of regions, while others were unaffected. We sincerely apologize for the disruption caused. We adjusted connection settings, and put additional safeguards in place to reduce the risk of similar issues. We are also improving testing and monitoring around connection handling to better detect and mitigate such situations in the future..

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