IONOS US experienced a major incident on February 24, 2026 affecting Webmail, lasting 19m. The incident has been resolved; the full update timeline is below.
Affected components
Webmail
Update timeline
- identified Feb 24, 2026, 08:53 PM UTC
We have received reports that some customers may be experiencing issues when attempting to log in to Webmail. In the meantime, you may access your emails in an email program or email app on mobile devices.
- resolved Feb 24, 2026, 09:12 PM UTC
The issue has been resolved.