IONOS US experienced a minor incident on January 21, 2026 affecting Customer Hotline, lasting 26m. The incident has been resolved; the full update timeline is below.
Affected components
Customer Hotline
Update timeline
- identified Jan 21, 2026, 04:57 AM UTC
Due to this technical disruption there may currently be an increased call volume to our hotlines. Waiting times may therefore be longer.
- resolved Jan 21, 2026, 05:24 AM UTC
The issue has been resolved.