IONOS Cloud incident

Partial Connectivity Degradation to Control Plane Affecting Kubernetes Operations

Minor Resolved View vendor source →

IONOS Cloud experienced a minor incident on July 5, 2026 affecting Managed Kubernetes and Managed Kubernetes and 1 more component, lasting 2d 18h. The incident has been resolved; the full update timeline is below.

Started
Jul 05, 2026, 02:47 PM UTC
Resolved
Jul 08, 2026, 09:33 AM UTC
Duration
2d 18h
Detected by Pingoru
Jul 05, 2026, 02:47 PM UTC

Affected components

Managed KubernetesManaged KubernetesManaged KubernetesManaged KubernetesManaged KubernetesManaged KubernetesManaged KubernetesManaged KubernetesManaged KubernetesProvisioning

Update timeline

  1. identified Jul 05, 2026, 02:47 PM UTC

    Customers may experience connection problems to the control plane and degraded functionality of kubernetes, this incident affected: - APIs and Frontends (Data Center Designer (DCD)), - Location FR/PAR (Managed Kubernetes, Provisioning), - Location US/MCI (Managed Kubernetes, Provisioning), - Location DE/TXL (Managed Kubernetes, Provisioning), - Location DE/FRA (Managed Kubernetes, Provisioning), - Location DE/FKB (Managed Kubernetes, Provisioning), - Location GB/LHR (Managed Kubernetes, Provisioning), - Location US/EWR (Managed Kubernetes, Provisioning), - Location US/LAS (Managed Kubernetes, Provisioning), - Location ES/VIT (Managed Kubernetes, Provisioning), - Location GB/BHX (Managed Kubernetes, Provisioning), - Location DE/FRA/2 (Managed Kubernetes, Provisioning).

  2. identified Jul 05, 2026, 04:02 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Jul 05, 2026, 05:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 08, 2026, 09:33 AM UTC

    This incident has been resolved. We are working on the RCA and will publish it here asap