IONOS Cloud incident

AI Model Hub - All models currently unavailable

Critical Ongoing View vendor source →

IONOS Cloud is currently experiencing a critical incident affecting AI Model Hub, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 23, 2026, 10:24 AM UTC
Resolved
Ongoing
Duration
● 3h 5m
Detected by Pingoru
Jun 23, 2026, 10:24 AM UTC

Affected components

AI Model Hub

Update timeline

  1. investigating Jun 23, 2026, 10:24 AM UTC

    Due to an internal issue that is currently being investigated, the BGE-M3 model is unavailable.

  2. investigating Jun 23, 2026, 10:26 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 23, 2026, 11:33 AM UTC

    A fix has been implemented and we are monitoring the service.