IONOS Cloud experienced a minor incident on June 1, 2026 affecting Data Center Designer (DCD) and Cloud API and 1 more component, lasting 21h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Data Center Designer (DCD)Cloud APIProvisioningProvisioningProvisioningProvisioningProvisioningProvisioningProvisioningProvisioning
Update timeline
- investigating Jun 01, 2026, 02:10 PM UTC
Currently, there is an increased processing time for provisioning orders that are initiated via Data Center Designer or API. Occasionally, connections may be lost in the direction of the Data Center Designer. Availability and accessibility of your virtual data center resources will remain unaffected. We will inform you as soon as the functionality has been restored.
- monitoring Jun 01, 2026, 04:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 02, 2026, 11:28 AM UTC
This incident has been resolved.