IONOS Cloud experienced a minor incident on May 29, 2026 affecting AI Model Hub, lasting 2d 20h. The incident has been resolved; the full update timeline is below.
Affected components
AI Model Hub
Update timeline
- investigating May 29, 2026, 08:23 PM UTC
We are currently investigating increased latency and error count in the AI Model Hub
- identified May 29, 2026, 08:43 PM UTC
We are currently experiencing significant load, which is affecting the response times of our Modelhub. Our team is working on removing performance bottlenecks.
- monitoring May 29, 2026, 10:31 PM UTC
The Mistral Small 24B Instruct model is currently experiencing a high load. For users experiencing timeouts, we recommend switching to an alternative model, such as GPT-OSS-120B. The slow response times previously observed in Collections are no longer occurring.
- resolved Jun 01, 2026, 05:06 PM UTC
This incident has been resolved.