IONOS Cloud incident

AI Model Hub: Increased Error Rate

Minor Ongoing View vendor source →

IONOS Cloud is currently experiencing a minor incident affecting AI Model Hub, which began 1d ago. The vendor's full update timeline is below.

Started
May 29, 2026, 08:23 PM UTC
Resolved
Ongoing
Duration
● 1d
Detected by Pingoru
May 29, 2026, 08:23 PM UTC

Affected components

AI Model Hub

Update timeline

  1. investigating May 29, 2026, 08:23 PM UTC

    We are currently investigating increased latency and error count in the AI Model Hub

  2. identified May 29, 2026, 08:43 PM UTC

    We are currently experiencing significant load, which is affecting the response times of our Modelhub. Our team is working on removing performance bottlenecks.

  3. monitoring May 29, 2026, 10:31 PM UTC

    The Mistral Small 24B Instruct model is currently experiencing a high load. For users experiencing timeouts, we recommend switching to an alternative model, such as GPT-OSS-120B. The slow response times previously observed in Collections are no longer occurring.