IONOS Cloud incident

Increased error rate for Object Storage in FRA

Minor Resolved View vendor source →

IONOS Cloud experienced a minor incident on December 3, 2025 affecting Object Storage, lasting 3h 13m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 09:37 PM UTC
Resolved
Dec 04, 2025, 12:50 AM UTC
Duration
3h 13m
Detected by Pingoru
Dec 03, 2025, 09:37 PM UTC

Affected components

Object Storage

Update timeline

  1. investigating Dec 03, 2025, 09:37 PM UTC

    We are currently investigating increased error rates for our Object Storage in FRA

  2. identified Dec 03, 2025, 10:11 PM UTC

    We have identified a performance issue regarding the metadata engine. The team is currently evaluating mitigation strategies to reduce the error count while maintaining system stability.

  3. resolved Dec 04, 2025, 12:50 AM UTC

    Error Rate is back to baseline. We are working on permanent performance improvements