IONOS Cloud incident

Compute Service Degradation in TXL

Minor Resolved View vendor source →

IONOS Cloud experienced a minor incident on December 17, 2025 affecting Compute, lasting 6h 7m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2025, 11:26 AM UTC
Resolved
Dec 17, 2025, 05:33 PM UTC
Duration
6h 7m
Detected by Pingoru
Dec 17, 2025, 11:26 AM UTC

Affected components

Compute

Update timeline

  1. investigating Dec 17, 2025, 11:26 AM UTC

    We are currently investigating a service degradation for our compute service in TXL

  2. monitoring Dec 17, 2025, 11:38 AM UTC

    We have received note from our compute team that the issue has been mitigated. We are currently monitoring the situation while the investigation is ongoing.

  3. resolved Dec 17, 2025, 05:33 PM UTC

    We are marking the incident as resolved. We will provide an RCA once it is compiled.