IONOS Cloud incident

AI Model Hub - Increased error rate

Major Resolved View vendor source →

IONOS Cloud experienced a major incident on February 4, 2026 affecting AI Model Hub, lasting 13h 41m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2026, 06:12 PM UTC
Resolved
Feb 05, 2026, 07:53 AM UTC
Duration
13h 41m
Detected by Pingoru
Feb 04, 2026, 06:12 PM UTC

Affected components

AI Model Hub

Update timeline

  1. investigating Feb 04, 2026, 06:12 PM UTC

    We are currently investigating an increase in error rate for our AI Model Hub

  2. monitoring Feb 04, 2026, 06:52 PM UTC

    We are seeing that error rate is dropping and are downgrading the incident. We are actively monitoring the situation further.

  3. resolved Feb 05, 2026, 07:53 AM UTC

    We are marking this incident as resolved as the metrics remained stable.