IONOS Cloud experienced a minor incident on April 9, 2026 affecting AI Model Hub, lasting 9h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 09, 2026, 06:28 AM UTC
We are experiencing increased traffic volumes for specific models, including GPT-OSS 120B, which is currently causing capacity constraints. Users may encounter longer response times or intermittent timeouts. Our AI Modelhub Team is actively working to scale capacity and resolve these issues
- identified Apr 09, 2026, 10:06 AM UTC
Our AI Model hub Team has identified a likely culprit for the increased load. The team is working towards increasing capacity to ensure that GPT-OSS 120B stays available for all customers. Customers may still experience intermittent timeouts.
- resolved Apr 09, 2026, 03:46 PM UTC
Response times of the model have improved significantly. We are marking the incident as resolved.