IONOS Cloud incident

AI Modelhub: Performance Degradation

Minor Resolved View vendor source →
Started
Apr 09, 2026, 06:28 AM UTC
Resolved
Apr 09, 2026, 03:46 PM UTC
Duration
9h 17m
Detected by Pingoru
Apr 09, 2026, 06:28 AM UTC

Affected components

AI Model Hub

Update timeline

  1. investigating Apr 09, 2026, 06:28 AM UTC

    We are experiencing increased traffic volumes for specific models, including GPT-OSS 120B, which is currently causing capacity constraints. Users may encounter longer response times or intermittent timeouts. Our AI Modelhub Team is actively working to scale capacity and resolve these issues

  2. identified Apr 09, 2026, 10:06 AM UTC

    Our AI Model hub Team has identified a likely culprit for the increased load. The team is working towards increasing capacity to ensure that GPT-OSS 120B stays available for all customers. Customers may still experience intermittent timeouts.

  3. resolved Apr 09, 2026, 03:46 PM UTC

    Response times of the model have improved significantly. We are marking the incident as resolved.

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