Invoice Simple incident

Partial outage

Resolved after 7 hours 26 minutes, affecting Invoice service, on December 7, 2021.

monitoring Dec 07, 2021, 07:00 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 07, 2021, 06:09 PM UTC
Resolved
Dec 08, 2021, 01:36 AM UTC
Duration
7h 26m
Detected by Pingoru
Dec 07, 2021, 06:09 PM UTC

Affected components

Invoice service

Update timeline

  1. identified Dec 07, 2021, 06:09 PM UTC

    Major AWS outage is causing our servers to not respond

  2. monitoring Dec 07, 2021, 07:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 08, 2021, 01:36 AM UTC

    All services are recovered now

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