Invision Community incident
Media and uploaded files failing to load
Resolved after 37 minutes, on September 29, 2026.
The DNS issue has been resolved, Media and live services are resolving again. A small number of users may still see failures for a few minutes while local DNS cache expires.
Update timeline
- identified Sep 29, 2026, 06:05 PM UTC
We are aware that images, attachments and other uploaded files may fail to load for some users. This is caused by a DNS issue with one of our media storage domains. Communities remain online, but files and assets hosted on our media storage may not display. We have identified the cause of the issue and are working to resolve it. We'll post further updates as we have them.
- resolved Sep 29, 2026, 06:43 PM UTC
The DNS issue has been resolved, Media and live services are resolving again. A small number of users may still see failures for a few minutes while local DNS cache expires.
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