INVIDI Pulse incident

Pulse Custom Reporting - Service Degradation

Resolved after 50 minutes, affecting Analytics/Reporting, on December 8, 2021.

resolved Dec 08, 2021, 07:20 AM UTC

This incident is resolved. Custom report numbers is matching with Campaign and Performance metrics.

Started
Dec 08, 2021, 06:29 AM UTC
Resolved
Dec 08, 2021, 07:20 AM UTC
Duration
50m
Detected by Pingoru
Dec 08, 2021, 06:29 AM UTC

Affected components

Analytics/Reporting

Update timeline

  1. investigating Dec 08, 2021, 06:29 AM UTC

    Custom Reporting is currently facing a larger lag than normal due to previous AWS outage. Data for December 7 is incomplete between the hours 06:00 UTC and 22:00 UTC. Our engineers are actively working on reprocessing the data.

  2. monitoring Dec 08, 2021, 07:05 AM UTC

    Data processing is completed and we are monitoring the results

  3. monitoring Dec 08, 2021, 07:18 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Dec 08, 2021, 07:20 AM UTC

    This incident is resolved. Custom report numbers is matching with Campaign and Performance metrics.

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