INVIDI Pulse incident

Pulse Custom Reporting - Service Degradation - New Reports cant be processed.

Resolved after 40 minutes, affecting Analytics/Reporting, on December 14, 2021.

identified Dec 14, 2021, 06:33 AM UTC

The issue has been identified and fix is being implemented

Started
Dec 14, 2021, 06:07 AM UTC
Resolved
Dec 14, 2021, 06:47 AM UTC
Duration
40m
Detected by Pingoru
Dec 14, 2021, 06:07 AM UTC

Affected components

Analytics/Reporting

Update timeline

  1. investigating Dec 14, 2021, 06:07 AM UTC

    We are experiencing a service degradation with Custom Reporting. New Reports cant be processed. Our engineers are actively working on a solution, we will provide an update in 30 mins

  2. identified Dec 14, 2021, 06:33 AM UTC

    The issue has been identified and fix is being implemented

  3. resolved Dec 14, 2021, 06:47 AM UTC

    This incident has been resolved. Custom reporting service is back to Normal

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