INVIDI Pulse incident

Asset Factory - Issues uploading ad copy

Resolved after 4 hours 35 minutes, affecting Asset Transcoding, on February 23, 2022.

monitoring Feb 23, 2022, 05:47 PM UTC

All, We have identified the issue and implemented a fix. If you've experienced issues with Asset Factory/uploading assets please attempt again and let us know if there are any issues. Thank you, Rick

Started
Feb 23, 2022, 04:15 PM UTC
Resolved
Feb 23, 2022, 08:50 PM UTC
Duration
4h 35m
Detected by Pingoru
Feb 23, 2022, 04:15 PM UTC

Affected components

Asset Transcoding

Update timeline

  1. investigating Feb 23, 2022, 04:15 PM UTC

    We are currently experiencing issues wiht the Asset Factory product. We are actively investigating and will provide an update within the hour.

  2. identified Feb 23, 2022, 05:37 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 23, 2022, 05:47 PM UTC

    All, We have identified the issue and implemented a fix. If you've experienced issues with Asset Factory/uploading assets please attempt again and let us know if there are any issues. Thank you, Rick

  4. resolved Feb 23, 2022, 08:50 PM UTC

    This incident has been resolved.

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