INVIDI Pulse incident

Pulse UI - Service Degradation | Unable to Duplicate Campaign

Resolved after 27 minutes, affecting Pulse and UI, on August 4, 2022.

resolved Aug 04, 2022, 10:39 AM UTC

This incident has been resolved. Duplicate Campaigns and goal feature started working.

Started
Aug 04, 2022, 10:12 AM UTC
Resolved
Aug 04, 2022, 10:39 AM UTC
Duration
27m
Detected by Pingoru
Aug 04, 2022, 10:12 AM UTC

Affected components

PulseUI

Update timeline

  1. investigating Aug 04, 2022, 10:12 AM UTC

    We are experiencing a service degradation with Pulse UI. Duplicating Campaign fails. No issues in creating new campaigns. Our engineers are actively working on a solution, we will provide an update by 11 AM UTC.

  2. identified Aug 04, 2022, 10:15 AM UTC

    The issue has been identified and a fix is being implemented

  3. monitoring Aug 04, 2022, 10:22 AM UTC

    A fix has been implemented and we are monitoring the reuslts

  4. monitoring Aug 04, 2022, 10:30 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Aug 04, 2022, 10:39 AM UTC

    This incident has been resolved. Duplicate Campaigns and goal feature started working.

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