INVIDI Pulse incident

Pulse Geo Targeting Rules - Service Disruption

Resolved after 1 hour 9 minutes, affecting UI, on January 29, 2025.

resolved Jan 29, 2025, 12:30 PM UTC

Service disruption with selecting city names containing apostrophe ( ' ) in Geo Targeting Rules has been addressed and all services are now fully restored. We apologize for any inconvenience and thank you for your patience.

Started
Jan 29, 2025, 11:20 AM UTC
Resolved
Jan 29, 2025, 12:30 PM UTC
Duration
1h 9m
Detected by Pingoru
Jan 29, 2025, 11:20 AM UTC

Affected components

UI

Update timeline

  1. investigating Jan 29, 2025, 11:20 AM UTC

    We are experiencing a partial service disruption with Geo Targeting rules. Selecting city names containing apostrophe ( ' ) is not available now. Our engineers are actively working on a solution, we will provide an update by 2:30 PM UTC.

  2. identified Jan 29, 2025, 11:57 AM UTC

    We have identified the issue with selecting city names containing apostrophe ( ' ) in the Pulse UI and continuing work to resolve it. We will provide our next update by 3 PM UTC.

  3. resolved Jan 29, 2025, 12:30 PM UTC

    Service disruption with selecting city names containing apostrophe ( ' ) in Geo Targeting Rules has been addressed and all services are now fully restored. We apologize for any inconvenience and thank you for your patience.

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