InTouch Receipting experienced a notice incident on October 29, 2025, lasting 2h 43m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Oct 29, 2025, 04:53 PM UTC
We are currently experiencing connectivity issues due to an Azure service outage. Our team is monitoring the situation closely. As a temporary workaround, you can access InTouch using this alternative URL: https://westus2.intouchpay.com/ You can track Azure's status at: https://status.azure.com/
- monitoring Oct 29, 2025, 06:56 PM UTC
Our team has failed over to an alternate WAF and restored service at https://app.intouchpay.com We will continue to monitor the situation and provide updates as needed.
- resolved Oct 29, 2025, 07:37 PM UTC
This incident has been resolved.