InTouch Receipting experienced a minor incident on February 10, 2026 affecting DNSimple Name Servers, lasting 1h 35m. The incident has been resolved; the full update timeline is below.
Affected components
DNSimple Name Servers
Update timeline
- identified Feb 10, 2026, 06:11 PM UTC
We have been made aware that our DNS provider is experiencing an issue that may cause intermittent access problems to the InTouch platform for some districts. Some users may experience a 'cannot reach this page' error when attempting to access the application. The provider has identified the issue and is actively working on a fix. We are monitoring progress closely and will provide another update shortly.
- monitoring Feb 10, 2026, 07:40 PM UTC
Our DNS provider has restored services.
- resolved Feb 10, 2026, 07:47 PM UTC
This incident has been resolved.