InTouch Receipting experienced a notice incident on March 4, 2026 affecting Card-Present Payments, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Card-Present Payments
Update timeline
- investigating Mar 04, 2026, 02:38 PM UTC
We are receiving reports that some districts are unable to process in-person payments. Our team is aware of the issue and is actively investigating. We will provide an update as soon as more information becomes available.
- monitoring Mar 04, 2026, 03:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 04, 2026, 03:28 PM UTC
We have identified the root cause of the POS issue and applied a fix. The issue is now fully resolved and all devices should be processing payments normally. The incident has now been resolved. Please reach out if you are still experiencing any issues.