InTouch Receipting incident

Online Payment Processing

Notice Resolved View vendor source →

InTouch Receipting experienced a notice incident on April 1, 2026 affecting Card-Not-Present Payments, lasting 5h 29m. The incident has been resolved; the full update timeline is below.

Started
Apr 01, 2026, 02:21 PM UTC
Resolved
Apr 01, 2026, 07:51 PM UTC
Duration
5h 29m
Detected by Pingoru
Apr 01, 2026, 02:21 PM UTC

Affected components

Card-Not-Present Payments

Update timeline

  1. investigating Apr 01, 2026, 02:21 PM UTC

    We have identified the issue and implemented a fix. Service has now been restored. Please let us know if you continue to experience any issues.

  2. investigating Apr 01, 2026, 03:38 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 01, 2026, 03:38 PM UTC

    We have identified the issue and implemented a fix. Service has now been restored. Please let us know if you continue to experience any issues.

  4. resolved Apr 01, 2026, 07:51 PM UTC

    This incident has been resolved.