Resolved after 3 hours 20 minutes, affecting Online Patient Portal and Apple Mobile App and 1 more, on February 8, 2024.
We are continuing to monitor for any further issues.
Affected components
Online Patient PortalApple Mobile AppAndroid Mobile App
Update timeline
- investigating Feb 08, 2024, 05:00 PM UTC
Presently, we are encountering difficulties with user logins. Our team is actively investigating the root cause of this matter. We sincerely apologize for any inconvenience this may have generated.
- identified Feb 08, 2024, 05:16 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 08, 2024, 05:18 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Feb 08, 2024, 05:41 PM UTC
We are continuing to monitor for any further issues.
- resolved Feb 08, 2024, 08:20 PM UTC
This incident has been resolved.
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