Intermountain Health App incident

Partial Outage of Intermountain Health App Features

Resolved after 2 hours 6 minutes, affecting Online Patient Portal and Apple Mobile App and 1 more, on March 18, 2024.

investigating Mar 18, 2024, 08:50 PM UTC

We are continuing to investigate this issue.

Started
Mar 18, 2024, 06:44 PM UTC
Resolved
Mar 18, 2024, 08:50 PM UTC
Duration
2h 6m
Detected by Pingoru
Mar 18, 2024, 06:44 PM UTC

Affected components

Online Patient PortalApple Mobile AppAndroid Mobile AppGet Care Features

Update timeline

  1. investigating Mar 18, 2024, 06:44 PM UTC

    Intermountain Health App is currently experiencing inability to display upcoming appointments and My Care Team. The issue is under investigation. Other errors may be present and identified as the investigation continues. Thank you for your understanding.

  2. investigating Mar 18, 2024, 08:50 PM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 18, 2024, 08:50 PM UTC

    This incident has been resolved.

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