Resolved after 1 hour 52 minutes, affecting Online Patient Portal and Apple Mobile App and 1 more, on March 20, 2024.
The issue has been identified and a fix applied. We are monitoring the performance.
Affected components
Online Patient PortalApple Mobile AppAndroid Mobile App
Update timeline
- investigating Mar 20, 2024, 05:49 PM UTC
Presently, we are encountering difficulties with user logins. Our team is actively investigating the root cause of this matter. We sincerely apologize for any inconvenience this may have generated.
- monitoring Mar 20, 2024, 05:55 PM UTC
The issue has been identified and a fix applied. We are monitoring the performance.
- resolved Mar 20, 2024, 07:41 PM UTC
The incident has been resolved.
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