Intermountain Health App incident
Cerner services are unavailable causing multiple My Health services to be impacted.
Notice Vendor's status page →
Resolved after 23 hours 27 minutes, on May 8, 2024.
This incident has been resolved. Cerner issues have cleared and MHP services are now available.
Update timeline
- investigating May 08, 2024, 02:37 AM UTC
At this time multiple My Health+ services are being impacted. Teams are engaged and working determine the cause of the issue. We apologize for any inconvenience this has caused. No ETR.
- investigating May 08, 2024, 02:55 AM UTC
My Care Team, Upcoming appointments, messaging, and medications are currently impacted.
- resolved May 08, 2024, 05:07 AM UTC
This incident has been resolved. Cerner issues have cleared and MHP services are now available.
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