Intermountain Health App incident

Login Experience Degraded

Resolved after 1 hour 58 minutes, affecting Online Patient Portal and Apple Mobile App and 1 more, on June 10, 2024.

investigating Jun 10, 2024, 09:10 PM UTC

At this time we are experiencing issues when users try to login. We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

Started
Jun 10, 2024, 09:10 PM UTC
Resolved
Jun 10, 2024, 11:08 PM UTC
Duration
1h 58m
Detected by Pingoru
Jun 10, 2024, 09:10 PM UTC

Affected components

Online Patient PortalApple Mobile AppAndroid Mobile App

Update timeline

  1. investigating Jun 10, 2024, 09:10 PM UTC

    At this time we are experiencing issues when users try to login. We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

  2. resolved Jun 10, 2024, 11:08 PM UTC

    The login issues have been resolved.

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