Intermountain Health App incident

Login Experience Degraded

Resolved after 1 hour 53 minutes, affecting Online Patient Portal and Apple Mobile App and 1 more, on June 20, 2024.

monitoring Jun 20, 2024, 10:33 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jun 20, 2024, 09:02 PM UTC
Resolved
Jun 20, 2024, 10:55 PM UTC
Duration
1h 53m
Detected by Pingoru
Jun 20, 2024, 09:02 PM UTC

Affected components

Online Patient PortalApple Mobile AppAndroid Mobile App

Update timeline

  1. investigating Jun 20, 2024, 09:02 PM UTC

    Users may experience problems when they try to log-in. We are actively investigating the issue. We apologize for any inconvenience this has caused.

  2. monitoring Jun 20, 2024, 10:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 20, 2024, 10:55 PM UTC

    This incident has been resolved.

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