Intermountain Health App incident

Biometric Sign In Issues

Resolved after 13 days 21 hours, affecting Apple Mobile App, on July 23, 2024.

investigating Jul 23, 2024, 11:22 PM UTC

We are continuing to investigate this issue.

Started
Jul 23, 2024, 10:59 PM UTC
Resolved
Aug 06, 2024, 08:09 PM UTC
Duration
13d 21h
Detected by Pingoru
Jul 23, 2024, 10:59 PM UTC

Affected components

Apple Mobile App

Update timeline

  1. investigating Jul 23, 2024, 10:59 PM UTC

    We're sorry, we are currently experiencing an issue with biometric sign in that may affect your experience. If you are affected, please use your username and password to sign in. Thank you for your patience

  2. investigating Jul 23, 2024, 11:22 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 06, 2024, 08:09 PM UTC

    This incident has been resolved.

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