Intermountain Health App incident

Login Experience Degraded

Resolved after 1 hour 56 minutes, affecting Online Patient Portal and Apple Mobile App and 1 more, on October 1, 2024.

investigating Oct 01, 2024, 04:01 PM UTC

At this time we are experiencing issues when users try to login. We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

Started
Oct 01, 2024, 04:01 PM UTC
Resolved
Oct 01, 2024, 05:58 PM UTC
Duration
1h 56m
Detected by Pingoru
Oct 01, 2024, 04:01 PM UTC

Affected components

Online Patient PortalApple Mobile AppAndroid Mobile App

Update timeline

  1. investigating Oct 01, 2024, 04:01 PM UTC

    At this time we are experiencing issues when users try to login. We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

  2. resolved Oct 01, 2024, 05:58 PM UTC

    This incident has been resolved.

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