Intermountain Health App incident

Patient Portal Login Experience Degraded

Minor Vendor's status page →

Resolved after 22 hours 11 minutes, affecting Online Patient Portal and Apple Mobile App and 1 more, on December 9, 2024.

investigating Dec 09, 2024, 10:01 PM UTC

Users may experience problems when they try to log-in. We are actively investigating the issue. We apologize for any inconvenience this has caused.

Started
Dec 09, 2024, 10:01 PM UTC
Resolved
Dec 10, 2024, 08:13 PM UTC
Duration
22h 11m
Detected by Pingoru
Dec 09, 2024, 10:01 PM UTC

Affected components

Online Patient PortalApple Mobile AppAndroid Mobile App

Update timeline

  1. investigating Dec 09, 2024, 10:01 PM UTC

    Users may experience problems when they try to log-in. We are actively investigating the issue. We apologize for any inconvenience this has caused.

  2. resolved Dec 10, 2024, 08:13 PM UTC

    This incident has been resolved.

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