Intermountain Health App incident

Limitations with Online Scheduling

Resolved after 2 hours 39 minutes, affecting Apple Mobile App and Android Mobile App, on January 14, 2025.

identified Jan 14, 2025, 02:02 AM UTC

At this time, users may experience issues with sign-in, online scheduling, and some My Care Team functions. We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

Started
Jan 14, 2025, 02:02 AM UTC
Resolved
Jan 14, 2025, 04:42 AM UTC
Duration
2h 39m
Detected by Pingoru
Jan 14, 2025, 02:02 AM UTC

Affected components

Apple Mobile AppAndroid Mobile App

Update timeline

  1. identified Jan 14, 2025, 02:02 AM UTC

    At this time, users may experience issues with sign-in, online scheduling, and some My Care Team functions. We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

  2. resolved Jan 14, 2025, 04:42 AM UTC

    This incident has been resolved.

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