Resolved after 2 hours 39 minutes, affecting Apple Mobile App and Android Mobile App, on January 14, 2025.
At this time, users may experience issues with sign-in, online scheduling, and some My Care Team functions. We are investigating the cause of the issue. We apologize for any inconvenience this has caused.
Affected components
Apple Mobile AppAndroid Mobile App
Update timeline
- identified Jan 14, 2025, 02:02 AM UTC
At this time, users may experience issues with sign-in, online scheduling, and some My Care Team functions. We are investigating the cause of the issue. We apologize for any inconvenience this has caused.
- resolved Jan 14, 2025, 04:42 AM UTC
This incident has been resolved.
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