Intermountain Health App incident

Login Experience Degraded

Resolved after 1 hour 3 minutes, affecting Online Patient Portal and Apple Mobile App and 1 more, on February 25, 2025.

investigating Feb 25, 2025, 08:43 PM UTC

At this time we are experiencing issues when users try to login. We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

Started
Feb 25, 2025, 08:43 PM UTC
Resolved
Feb 25, 2025, 09:46 PM UTC
Duration
1h 3m
Detected by Pingoru
Feb 25, 2025, 08:43 PM UTC

Affected components

Online Patient PortalApple Mobile AppAndroid Mobile App

Update timeline

  1. investigating Feb 25, 2025, 08:43 PM UTC

    At this time we are experiencing issues when users try to login. We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

  2. resolved Feb 25, 2025, 09:46 PM UTC

    This incident has been resolved.

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