Intermountain Health App incident

Login Experience Degraded

Resolved after 23 hours 45 minutes, affecting Online Patient Portal and Apple Mobile App and 1 more, on March 20, 2025.

investigating Mar 20, 2025, 05:08 PM UTC

At this time we are experiencing issues when users try to login. We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

Started
Mar 20, 2025, 05:08 PM UTC
Resolved
Mar 21, 2025, 04:53 PM UTC
Duration
23h 45m
Detected by Pingoru
Mar 20, 2025, 05:08 PM UTC

Affected components

Online Patient PortalApple Mobile AppAndroid Mobile App

Update timeline

  1. investigating Mar 20, 2025, 05:08 PM UTC

    At this time we are experiencing issues when users try to login. We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

  2. resolved Mar 21, 2025, 04:53 PM UTC

    This incident has been resolved.

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