Intercom incident

[AU Hosting] Delays sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp)

Major Ongoing View vendor source →

Intercom is currently experiencing a major incident affecting Omnichannel and Outbound, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 12, 2026, 02:30 PM UTC
Resolved
Ongoing
Duration
● 3h 20m
Detected by Pingoru
Jun 12, 2026, 02:30 PM UTC

Affected components

OmnichannelOutbound

Update timeline

  1. identified Jun 12, 2026, 02:30 PM UTC

    Status: Identified There are currently delays in sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp) due to issues on their side. We're monitoring the situation. Affected components Omnichannel (Degraded performance) Outbound (Degraded performance)