Intercom experienced a minor incident on June 10, 2026 affecting Inbox, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Inbox
Update timeline
- monitoring Jun 10, 2026, 01:19 PM UTC
Status: Monitoring Earlier today at 10:10 UTC many teammates were forced to logout and log back into Intercom. In a small number of cases, server side rate limiting impaired logging back in, causing login loops. We've resolved this issue as of 13:00 UTC. Apologies for any disruption. Affected components Inbox (Degraded performance)
- resolved Jun 10, 2026, 04:15 PM UTC
Status: Resolved Open browser tabs with old logins to the Intercom app may be causing ongoing login/logout churn - closing old tabs or restarting web browser will prevent this from happening. Affected components Inbox (Operational)