Intellishift Outage History

Intellishift is up right now

Intellishift had 8 outages in the last 2 years totaling 10h 7m of downtime — averaging 0.3 incidents per month.

There were 8 Intellishift outages since June 20, 2025 totaling 10h 7m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.intellishift.com

Major November 24, 2025

IntelliShift Reports

Detected by Pingoru
Nov 24, 2025, 01:54 PM UTC
Resolved
Nov 24, 2025, 03:27 PM UTC
Duration
1h 33m
Affected: Reports and Dashboards
Timeline · 2 updates
  1. investigating Nov 24, 2025, 01:54 PM UTC

    At this time, some On Demand Reports and Scheduled Reports are not accessible. We’re investigating the issue and will share more as we validate findings Next Steps: We’ll provide our next update within 60 minutes.

  2. resolved Nov 24, 2025, 03:27 PM UTC

    A fix has been implemented; we’re monitoring stability and processing any backlog. Reports are now accessible. No data loss observed at this time. We’ll update if this changes. Thank you for your patience while we worked to restore normal performance.

Read the full incident report →

Minor November 17, 2025

Intellishift Platform - Not Accessible

Detected by Pingoru
Nov 17, 2025, 09:29 PM UTC
Resolved
Nov 17, 2025, 09:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Nov 17, 2025, 09:29 PM UTC

    During the timeframe of 4:00pm and 4:15pm Eastern users had reported not being able to access the IntelliShift Platform. Our team had rapidly engaged and within a matter of moments the platform was again accessible. We are closely monitoring the situation to ensure that we mitigate this from occurring in the future.

Read the full incident report →

Minor September 26, 2025

Delays in Telematics Map and Fleet Status Updates

Detected by Pingoru
Sep 26, 2025, 03:12 PM UTC
Resolved
Sep 26, 2025, 03:30 PM UTC
Duration
18m
Affected: Telematics and GPS location
Timeline · 2 updates
  1. identified Sep 26, 2025, 03:12 PM UTC

    We are currently investigating an issue impacting some assets’ telematics live feed, causing delays in updating the Telematics Map view and Fleet Status. Please note: All telematics data continues to be recorded, and we do not expect any data loss. One of our Cloud Partners has reported widespread issues with cloud hosting, which is also affecting some of our platform. We are working closely with them to ensure that the issue is resolved. We will share updates as soon as more information becomes available. Thank you for your patience and understanding.

  2. resolved Sep 26, 2025, 03:30 PM UTC

    The issue causing delays in updating the Telematics Map view and Fleet Status has been fully resolved. All systems are now operating normally, and all assets are updating again in real-time. Thank you for your patience while we worked to restore full functionality.

Read the full incident report →

Minor September 25, 2025

Asset Locations Not Updating on Telematics Map

Detected by Pingoru
Sep 25, 2025, 04:58 PM UTC
Resolved
Sep 25, 2025, 09:33 PM UTC
Duration
4h 34m
Affected: Telematics and GPS location
Timeline · 2 updates
  1. investigating Sep 25, 2025, 04:58 PM UTC

    We are aware that some users are experiencing an issue where asset positions are not updating within the Telematics Map. Our team is actively investigating and working to resolve this as quickly as possible. Temporary Workarounds: Refresh the page to update asset positions. Use Fleet Status, Quick Zoom, or the Asset Information bubble to view current asset locations. We’ll provide updates as soon as more information becomes available. Thank you for your patience.

  2. resolved Sep 25, 2025, 09:33 PM UTC

    At this time this issue has been resolved. We will continue to monitor this closely. Thank You.

Read the full incident report →

Major September 4, 2025

IntelliShift Application Not Accessible

Detected by Pingoru
Sep 04, 2025, 03:38 PM UTC
Resolved
Sep 04, 2025, 03:52 PM UTC
Duration
13m
Affected: Web Application
Timeline · 2 updates
  1. investigating Sep 04, 2025, 03:38 PM UTC

    At this time we are seeing users receiving an error that “something went wrong. Please try again” and preventing users from loading the platform. The Intellishift team is engaged and working to resolve this issue as quickly as possible Thank you

  2. resolved Sep 04, 2025, 03:52 PM UTC

    The Intellishift platform is back online and users are able to sign in. Thank you for your patience on this. We are continuing to monitor the situation. Regards

Read the full incident report →

Major August 8, 2025

IntelliShift In The Field Mobile App

Detected by Pingoru
Aug 08, 2025, 06:34 PM UTC
Resolved
Aug 08, 2025, 08:02 PM UTC
Duration
1h 28m
Affected: In The Field Mobile App
Timeline · 3 updates
  1. investigating Aug 08, 2025, 06:34 PM UTC

    We have been informed users are experiencing issues with the IntelliShift In The Field App crashing upon launching the app. Our team is investigating this further. Stay tuned for further updates.

  2. identified Aug 08, 2025, 07:02 PM UTC

    Though our investigation, it looks like the reported issues are related to those on Android 12 or older. Our team is working on making changes to correct this. Regards.

  3. resolved Aug 08, 2025, 08:02 PM UTC

    A fix has been implemented for this reported issue. Thank You.

Read the full incident report →

Minor July 22, 2025

IntelliShift Reports & Dashboards - Degraded Service

Detected by Pingoru
Jul 22, 2025, 01:22 PM UTC
Resolved
Jul 22, 2025, 02:04 PM UTC
Duration
41m
Affected: Reports and Dashboards
Timeline · 2 updates
  1. investigating Jul 22, 2025, 01:22 PM UTC

    At this time IntelliShift is experiencing a service degradation with regards to Reports & Dashboards. This means that at this time some Reports or Dashboards may not display data when running for data for the last 48 hours. Our team is investigating this issue with the aim to get this issue restored as soon as possible. Our team will update you along the process towards resolution. Thank You.

  2. resolved Jul 22, 2025, 02:04 PM UTC

    Thank you for your patience. this issue has been resolved. Reports & Dashboards are online and operational. Regards.

Read the full incident report →

Major June 20, 2025

IntelliShift Hours of Service Issue

Detected by Pingoru
Jun 20, 2025, 01:39 PM UTC
Resolved
Jun 20, 2025, 02:55 PM UTC
Duration
1h 16m
Affected: HOS / Logbook
Timeline · 2 updates
  1. identified Jun 20, 2025, 01:39 PM UTC

    Our team has identified an issue loading Hours of Service on the IntelliShift platform, our team is engaged on this and working to resolve this issue as soon as possible. Thank you for your patience.

  2. resolved Jun 20, 2025, 02:55 PM UTC

    This incident has been resolved though our team is monitoring this closely Thank You.

Read the full incident report →