Intellishift incident

Delays in Telematics Map and Fleet Status Updates

Minor Resolved View vendor source →

Intellishift experienced a minor incident on September 26, 2025 affecting Telematics and GPS location, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 26, 2025, 03:12 PM UTC
Resolved
Sep 26, 2025, 03:30 PM UTC
Duration
18m
Detected by Pingoru
Sep 26, 2025, 03:12 PM UTC

Affected components

Telematics and GPS location

Update timeline

  1. identified Sep 26, 2025, 03:12 PM UTC

    We are currently investigating an issue impacting some assets’ telematics live feed, causing delays in updating the Telematics Map view and Fleet Status. Please note: All telematics data continues to be recorded, and we do not expect any data loss. One of our Cloud Partners has reported widespread issues with cloud hosting, which is also affecting some of our platform. We are working closely with them to ensure that the issue is resolved. We will share updates as soon as more information becomes available. Thank you for your patience and understanding.

  2. resolved Sep 26, 2025, 03:30 PM UTC

    The issue causing delays in updating the Telematics Map view and Fleet Status has been fully resolved. All systems are now operating normally, and all assets are updating again in real-time. Thank you for your patience while we worked to restore full functionality.