Intellishift incident

Asset Locations Not Updating on Telematics Map

Minor Resolved View vendor source →

Intellishift experienced a minor incident on September 25, 2025 affecting Telematics and GPS location, lasting 4h 34m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2025, 04:58 PM UTC
Resolved
Sep 25, 2025, 09:33 PM UTC
Duration
4h 34m
Detected by Pingoru
Sep 25, 2025, 04:58 PM UTC

Affected components

Telematics and GPS location

Update timeline

  1. investigating Sep 25, 2025, 04:58 PM UTC

    We are aware that some users are experiencing an issue where asset positions are not updating within the Telematics Map. Our team is actively investigating and working to resolve this as quickly as possible. Temporary Workarounds: Refresh the page to update asset positions. Use Fleet Status, Quick Zoom, or the Asset Information bubble to view current asset locations. We’ll provide updates as soon as more information becomes available. Thank you for your patience.

  2. resolved Sep 25, 2025, 09:33 PM UTC

    At this time this issue has been resolved. We will continue to monitor this closely. Thank You.