IntelCenter incident

ICD Scheduled Upgrades & Maintenance

Major Resolved View vendor source →

IntelCenter experienced a major incident on September 17, 2015, lasting 6h 20m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2015, 04:13 PM UTC
Resolved
Sep 17, 2015, 10:34 PM UTC
Duration
6h 20m
Detected by Pingoru
Sep 17, 2015, 04:13 PM UTC

Update timeline

  1. scheduled Sep 17, 2015, 04:13 PM UTC

    The ICD will be down for approximately 30 minutes for scheduled upgrades and maintenance.

  2. scheduled Sep 17, 2015, 07:00 PM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress Sep 17, 2015, 08:00 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. completed Sep 17, 2015, 10:34 PM UTC

    During the scheduled ICD update a software glitch unfortunately extended our downtime beyond what was planned. The issue has been resolved and all systems are back online. We do everything possible during these maintenance windows to get everything back up as quickly as possible. Thanks for your patience!