Intapp Open Degradation of Service (US)

Update timeline

1. investigating Apr 24, 2026, 02:40 PM UTC

   We are currently experiencing a degradation of service. Our teams are currently investigating.

2. identified Apr 24, 2026, 03:03 PM UTC

   We have identified the issue as an Azure‑related matter and are awaiting action from the service provider. Further updates will be posted as they are available.

3. identified Apr 24, 2026, 04:07 PM UTC

   The issue is ongoing, and we are awaiting resolution from the provider. We'll provide updates as they are available.

4. identified Apr 24, 2026, 05:00 PM UTC

   The issue is ongoing, and we are awaiting resolution from the provider. We'll provide updates as they are available.

5. identified Apr 24, 2026, 06:01 PM UTC

   The issue is ongoing, and we are awaiting resolution from the provider. We'll provide updates as they are available.

6. monitoring Apr 24, 2026, 06:24 PM UTC

   Azure have confirmed resolution of the incident. We will continue monitoring the system for additional impact.

7. monitoring Apr 24, 2026, 07:50 PM UTC

   Azure services are continuing to recover, and we are actively monitoring the situation. Clarification: Earlier we stated that "Azure has confirmed resolution of the incident." however, Azure have confirmed the root cause is actively being corrected. Some services may still see minor degraded performance as they recover.

8. resolved Apr 24, 2026, 08:39 PM UTC

   This incident has been resolved.